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Until recently, the relationship between Public Administrations and new technologies was rather scarce, in some cases the presence of solid IT infrastructures being nonexistent. Nevertheless, the good results achieved by private organizations that invested in technology, and the new laws that force Public Administrations to establish methods that enable citizens to have a fluid relationship with the Administrations, have radically changed the situation.

In general, businesses currently find themselves needing to communicate with clients, employees and providers through different types of electronic documents that must guarantee integrity and authenticity constantly.

From a technological point of view, electronic signing has made a difference in the way Public Administrations work. Electronic signatures enable Administrations to process a great number of petitions and queries without having to move physically.

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Electronic and digital signing are often confused, even though the difference in professional environments is clear. An electronic signature is a digitalized signature stored in a hardware device, while a digital signature is part of a software (certificate and password). electronic stores nelamangala

This may be easier to understand if we say that electronic document signing is based on, for example, the digitalization or scanning of the original signature of the user, or the photograph of this signature. In other words, an electronic signature is the group of data in electronic format that, associated or combined with other data, can be used as a way to identify the signatory. A digital signature on the other hand is a digital mathematical scheme that adds more information to a document enabling identification and authentication of the sender and the document data via an encrypted format of the digital signature’s key. Any modification applied to the document nullifies the electronic signature and the document loses any legal value.

As such we may conclude that an electronic signature is a large and rather undefined concept from a technological point of view, with a generic meaning. A digital signature is simply a type of electronic signature.

Public Administrations have been the first to realize that the traditional system based on paper transactions is inefficient, as it needs the physical presence of the citizen to obtain a signature. Figures conclude that up to 40% of the users that have not yet obtained a digital signature will experience problems in their administrative procedures. In fact, up to 23% of these users are having delays in their transactions because they are not able to digitally sign documents.

Not only citizens, but also public and private companies of any business area obtain benefits when using digital signatures in their daily transactions. After all, a digital signature not only has legal value, but also guarantees the identity of the signatory, the integrity of the signed document and the non-repudiation of the signatory.



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